Ma’at Courier payments
Pay an Approved Invoice or Delivery Price.
New customers prepay after we approve the job and quote, before dispatch. Only owner-approved account customers receive invoice terms agreed in writing. Repeat business alone does not grant credit.
Before you pay
Enter the exact total shown on your written invoice or approved payment request. A payment alone does not schedule or confirm a delivery.
- 1Accept the written quote and terms
- 2Open the Clover checkout
- 3Enter the approved total
- 4Save your payment receipt
Read the cancellation policy below before accepting your quote or paying. A request alone is not a booking and incurs no cancellation fee. We confirm acceptance separately; payment does not automatically dispatch a driver.
Review cancellation chargesPolicy version September 24, 2026 • Ma’at Courier LLC
Cancellations and changes
These terms apply to new bookings when disclosed and accepted with the quote. They do not retroactively change accepted jobs or signed contracts. A signed account or route agreement may expressly provide different terms.
| When you cancel | Service charge |
|---|---|
| Request not yet accepted | No charge. |
| Confirmed scheduled job, before dispatch, at least 2 hours before the pickup window starts | No service cancellation charge. |
| Confirmed scheduled job, before dispatch, less than 2 hours before the pickup window starts | 25% of the agreed delivery service price. |
| Immediate on-demand job, before dispatch | No service cancellation charge. |
| Travel toward your pickup has begun, but parts have not been collected | 50% of the agreed delivery service price. This replaces the 25% fee; the fees do not stack. |
| Parts already collected | A changed delivery or return: documented work and an authorized return are charged under the accepted agreement, without an added cancellation percentage. |
Dispatch means actual travel. We record when travel toward your job’s pickup begins and send an “on my way” message. Opening a request is not dispatch. Pickup windows use Eastern time.
No duplicate charges. Percentages apply to the agreed delivery service price, excluding tax and unincurred pass-through expenses. We do not also bill completed travel for the same loss covered by the cancellation fee. After pickup, return pricing requires approval before extra work, except immediate safety action.
How to cancel. Text or call 404-981-4184 or email dispatch@maatcourier.com with your job reference. The time your notice reaches us controls, not our later acknowledgment.
Refunds. Unused prepayments are refunded after reconciliation. If Ma’at cannot provide the agreed service, no customer cancellation fee applies and unearned payments are refunded. No automatic late fee or processing surcharge applies.